These FAQs are designed to provide a better understanding how we work


Do I have to fast before lab tests?

You need to fast before the following tests: cholesterol, blood sugar level, and blood work for a physical. Fasting is not necessary for any other tests unless you are instructed otherwise by your physician.

What information do I need to bring to my appointment?

If you are a new patient you will need to fill out a few brief forms upon arrival. You should also bring your insurance card, driver’s license, a picture ID and a method of payment. Credit Card, Cash, Debit Cards and Personal Checks are accepted.

How do I get a refill prescription?

Currently, you will call the office and leave a message

What about medical information on the internet?

Any health concerns that you have should be discussed with your Family Doctor, Family Physician Assistant or Family Nurse Practitioner, they will be able to let you know if the information you’ve found is appropriate for your own medical health.

What if I need to see the doctor right away?

Please contact the office at 586-977-5780 and speak with the receptionist or a Medical Assistant. We also have Saturday hours. If it is a true life-threatening emergency, please go to the nearest Hospital Emergency Room for treatment.

What do I do if I need to change or cancel an appointment?

Please call the office in advance, when possible. If you do not contact us regarding a cancellation, we do charge a cancellation fee if it is a repetitive issues.
What are your co-payment policies?

Copayments must be paid at time of service, based on contractual requirements. Our policy is to collect the copayment upon arrival at check-in.

What are your form completion fees?

If there are forms/letters that the patient requires to be generated, there may be a minimum $25 fee if not done within the parameters of an office visit.